After registering your MASCHINE Mk2 hardware, you will receive an e-mail from Native Instruments within 48 hours containing your e-voucher code. This code will allow you to redeem your $/€25 discount. For more information on how to register your hardware product refer to this article.
Once you have completed the registration process, please allow up to 48 hours to receive your $/€25 voucher via e-mail. If after the completion of this time frame you still have not received your e-voucher, check the spam folder of your e-mail client as often auto-generated emails may be misinterpreted as spam.
If this does not resolve the issue, please click here to contact our Order Support team for assistance.
Note: If you are unsure whether you are eligible for a $/€25 e-voucher please refer to the KOMPLETE e-voucher Terms and Conditions page on our website.