This year's Sales Special offers 23 Thanksgiving Bundles: these are one-click combinations of certain hardware devices and software upgrades.
In order to be able to activate the KOMPLETE 12 Update/Upgrade purchased as part of such a bundle, the respective hardware device needs to be registered via Native Access. Hence, until the hardware has been registered you can only use your KOMPLETE products in demo mode.
If you should receive an error message in Native Access when trying to activate your KOMPLETE Update/Upgrade even though your hardware has been successfully registered, some extra steps are required (as instructed below). In this example, we show the failed activation of FM8 as a part of KOMPLETE 12 Update:
Below you find a list of
hardware devices and their bundled supplements which qualify as base products for your newly purchased Update/Upgrade:
- MASCHINE MIKRO MK3: Maschine 2 Essentials Application + MASCHINE MIKRO MK3 Collection
- MASCHINE MK3/STUDIO/JAM: KOMPLETE 12 SELECT for HW
- KOMPLETE KONTROL S-Series MK2: KOMPLETE 12 SELECT for HW
- KOMPLETE KONTROL A-Series: Maschine 2 Essentials Application for A-SERIES Keyboards + KOMPLETE KONTROL A-SERIES Collection
- KOMPLETE KONTROL M32: KOMPLETE KONTROL M32 Collection + Maschine 2 Essentials Application for M32
- KOMPLETE AUDIO 6 MK2: Traktor Pro 3 LE for KA6 + KOMPLETE AUDIO Collection for KA6 MK2 + Maschine 2 Essentials Application for KOMPLETE AUDIO
- KOMPLETE AUDIO 1/2: KOMPLETE AUDIO Essentials Collection for KA1/2 + Maschine 2 Essentials Application for KOMPLETE AUDIO
You need to activate your supplement before your Update/Upgrade. To do so, please follow these steps:
- Register your hardware devices as described in this article.
- Log in to your User Account via the Native Instruments website by clicking the User icon in the upper right of the page and choosing My account:
- Go to My products and serials.
- Copy the serial number of the respective supplement (e.g. MASCHINE 2 Essentials, KOMPLETE SELECT).
- Open Native Access.
- Click on Add a serial in the upper left corner and paste the serial number:
- Now change to Not installed and install the elements of your KOMPLETE suite you intend to use. In the example below, we are choosing KONTAKT:
If you have any issues or queries regarding the activation of your products, please get in touch with our Support Team via Chat here.