1. What is the difference between Komplete Updates, Upgrades, and Crossgrades?
Updates, Upgrades, and Crossgrades are different software license types. Please see this article for more information.
2. Is the newest Komplete bundle compatible with my operating system?
You can find all system requirements on this page.
3. I already have an older version of Komplete installed on my computer. How do I install the update / upgrade?
Use the Native Access app to install your Komplete products.
4. Does Native Access need to download the products I've already installed?
Native Access recognizes the NI products that are already installed on your system and only offers the new products for installation. Native Access does not create duplicates of the same product.
5. Do I have to uninstall older products or will they be replaced?
You don't have to uninstall older major product versions. The new versions will be installed in addition to the existing ones.
Example: if Guitar Rig 5 is already installed on your system, Guitar Rig 6 will be installed in addition to the older version. This way you can still use DAW projects that contain older instances of Guitar Rig.
6. Can I uninstall older products I don't need anymore?
If you don't need an older product version (e.g. Guitar Rig 5) and only want to use the new version, you can uninstall the old version.
These articles show how to uninstall NI products on macOS and Windows.
Please be aware that you won't be able to use the older plug-in with DAW projects that still contain the old version after you've uninstalled it.
7. Will my DAW projects be affected by the update process?
If you're still working on projects that contain older major product versions (like Battery 3, Kontakt 5, etc.), you should not uninstall these older products yet. The new versions will not replace the old versions.
8. How do I install Komplete if there's not enough space on my hard drive?
You can choose the products that you want to install in Native Access. You don't have to install them all at once.
It's recommended to install the sample content (e.g. Kontakt Libraries) on an external hard drive. These Komplete libraries require the most disk space.
Please see this article to learn more about custom installation through Native Access.
9. I want to install my new Komplete Update or Upgrade on a new system. Do I have to install my older Komplete bundles first?
You don't have to install the older Komplete bundles.
10. Which products are included in the latest Komplete bundles?
Please see this Comparison chart for a list of all products included in our current lineup of Komplete bundles.