This article presents solutions for the different crashes or freezes you may experience with your MASCHINE 2 software.
MASCHINE 2 Crashes or Freezes at Startup
Watch this video, which explains how to reintialize the MASCHINE 2 database, if your MASCHINE 2 software freezes or crashes at startup.
MASCHINE 2.6.0 (or higher) Crashes on OS X 10.9
Read this article if you experience crashes on OS X 10.9 with MASCHINE 2.6.0 (or higher)
MASCHINE Crashes due to Performance Issues
If you experience audio artefacts, crackles or stuttering before MASCHINE 2 crashes, the crash is probably due to a performance issue. Please refer to this article which explains how to manage computer performance in MASCHINE 2 in order to avoid this crash.
MASCHINE Crashes due to Missing Windows Updates
If you are a Windows user, make sure all your Windows components are up to date. To do so, follow these steps:
- Click the Windows Startbutton, type in 'windows updates' and hit the enter key.
- Check for updates.
- Install all available updates.
- After all updates are installed, restart your computer.
- Repeat steps 1. to 4 until no more updates are available.
If you are a Windows 7 user, please additionally make sure that all the Windows Service Pack updates are installed. You will find these in the Microsoft Service Pack and Update Center.