KONTAKT Crashes

1. Delete your User Preferences

1. Hold down the alt key on your computer's keyboard and click Go in the Finder menu bar. Choose the appearing Library entry in the drop-down menu.
   
2. Navigate to Preferences.
3. Depending on the KONTAKT version you are using, delete the following file:
   KONTAKT 5: 'com.native-instruments.Kontakt 5.plist' or
   KONTAKT 6: 'com.native-instruments.Kontakt Application.plist'.
4. Restart your computer.
5. Start KONTAKT as a standalone application (not in your DAW). If KONTAKT still crashes, proceed with the next chapter.

2. Reinitialize the KONTAKT Database

1. Hold down the alt key on your computer's keyboard and click Go in the Finder menu bar. Choose the appearing Library entry in the drop-down menu.
   
2. Navigate to Application Support > Native Instruments.
3. Depending on the KONTAKT version you are using, delete the following folder:
   KONTAKT 5: "Kontakt 5" or
   KONTAKT 6: "Kontakt".
4. Start KONTAKT as a standalone application (not in your DAW).

1. Delete the KONTAKT User Registry Folder

1. Click the Windows Start button and enter "regedit" into the search field. Then select Registry Editor from the results.
2. In the Registry Editor, open the following directory:
   HKEY_CURRENT_USER > Software > Native Instruments
3. Depending on the KONTAKT version you are using, delete the corresponding folder:
   KONTAKT 5: "Kontakt 5" or
   KONTAKT 6: "Kontakt Application"
4. Close the Registry Editor.
5. Start KONTAKT in standalone mode (not in your DAW) and select your audio interface's ASIO driver in the Audio and MIDI Settings dialog. If you are using your PC's internal soundcard, use the generic ASIO4ALL driver. Watch this video to learn how to set up ASIO4ALL for onboard soundcards.
6. If KONTAKT still crashes, proceed with the next chapter.

2. Reinitialize the KONTAKT Database

1. Click on the Windows start button on the bottom left of your screen.
2. Type "%localappdata%" and click on the option which appears.
3. Navigate to the Native Instruments folder.
4. Then, depending on the KONTAKT version you are using, delete the following folder:
   KONTAKT 5: "Kontakt 5" or
   KONTAKT 6: "Kontakt"
5. Start KONTAKT in standalone mode (not in your DAW). If KONTAKT still crashes, proceed with the next chapter.

3. Reset KONTAKT's Output Section

Please close all audio applications before following these steps.

1. Click on the Windows start button on the bottom left of your screen.
2. Type "%localappdata%" and click on the option which appears.
3. Navigate to the Native Instruments > Kontakt (or Kontakt 5) folder
4. Rename the "default" folder to "default_OLD":
   
5. Start the KONTAKT application in Standalone Mode (not as a plug-in in your DAW). This will reestablish the default output settings.
6. If KONTAKT is now running correctly in standalone mode, close the application and try opening the plug-in version of KONTAKT from your DAW.

4. Update Windows

1. Click the Windows Start button, type in 'windows updates' and hit the enter key.
2. Click on the Check for updates button.
3. Install all available updates.
4. After all updates are installed, restart your computer.
5. Try opening KONTAKT again to see if the issue has been resolved.