This article lists the most common error messages you may encounter in Service Center. Click on the name of the error message below to be redirected to the corresponding troubleshooting article:
- The serial number is already registered to another User Account. (1002)
- The serial number has been entered incorrectly or does not match the product!
- The serial number is locked. (1005)
- Internal error 1
- Installation failed
- The update / upgrade could not be activated because your User Account does not contain the appropriate base product (2001)