Native Instruments introduces Usage Data Tracking technology which enables the NI application to automatically track anonymous usage data that you can choose to share with us.
We encourage all users to keep Data Tracking enabled as it provides a valuable tool for understanding the performance of Native Instruments applications when they are used in real life situations.
Usage Data Tracking is available for the following products:
- TRAKTOR (version 2.10.1 or higher)
- MASCHINE (version 2.4.7 or higher)
- KOMPLETE KONTROL (version 1.7.0 or higher)
- GUITAR RIG (version 5.2.2 or higher)
- KONTAKT (version 5.6.0 or higher)
- REAKTOR (version 6.0.3 or higher)
- NATIVE ACCESS (version 1.0.16 or higher)
- CONTROLLER EDITOR (version 2.1.0 or higher)
Note: Find the name of your NI product below in the section "How Can I Disable / Enable Usage Data Tracking?" in order to learn how to activate / deactivate this option in the corresponding application
How Can I Benefit from Usage Data Tracking?
Improving Quality
Native Instruments conducts systematic tests in order ensure the quality and stability of all products. However, it is impossible to test on all computer setups (consumer market or self-assembled). The data gathered by Usage Data Tracking helps identify certain configurations where installing or operating our software may pose technical issues. By enabling the collecting of data, Native Instruments will be able to identify and fix these issues faster and more efficiently.
Understanding Use Cases
Knowledge about computer systems and external hardware used with our applications will allow Native Instruments to identify common setups and usability issues, leading to better product development. By sharing your usage data, you ensure your specific usecase is strengthened within our product portfolio.
What Type of Data is Being Tracked?
All transmitted data is anonymous. It does not tell us anything that would allow us to identify you as a person. For more information, please read our Privacy Policy Statement here.
Data Being Tracked
The following data will be transmitted by Usage Data Tracking:
- System profile
- Current location (country and city)
- Data about your interaction with the software (e.g. actions you perform or audio interfaces you connect)
Data Not Being Tracked
The following data will not be gathered by Usage Data Tracking:
- Personal data (Name, email address, payment details, serial numbers, etc.)
- User content (file names being referenced, samples, songs, tags, comments, mappings etc.)
- Any user activity outside of the NI application
How Can I Disable / Enable Usage Data Tracking?
Usage Data Tracking can be disabled / enabled at any time, allowing you to decide exactly when you wish to share anonymous data. You can change the setting in one of the following products. The setting will be used by all other NI products that offer Usage Data Tracking, so you only have to do this once.
TRAKTOR
- Go to Preferences > Global Settings
- Under Send anonymous usage data, choose No, I don't want to contribute (data tracking disabled) or Yes, enable Usage Data Tracking (data tracking enabled).
MASCHINE
- Open MASCHINE's Preferences and open the General tab.
- Click the square next to Allow usage data tracking to activate or deactivate Usage Data Tracking.
KOMPLETE KONTROL
- Open KOMPLETE KONTROL's Preferences and go to the General tab.
- Click the square next to Allow usage data tracking to activate or deactivate Usage Data Tracking.
GUITAR RIG
- Click the Options tab and then choose Preferences.
- Select On / Off next to the option Usage data tracking to enable / disable Usage Data Tracking.
KONTAKT
- Open KONTAKT's Options (PC) / Preferences (Mac).
- Switch to the Usage data tab.
- Click on the circle next to Yes, enable usage data tracking or click on the cirlce next to No, I don't want to contribute to enable / disable Usage Data Tracking.
REAKTOR
- Open REAKTOR's Preferences.
- Switch to the Usage data tab.
- Click on the square next to Yes, enable usage data tracking to enable (square is blue) or disable (square is not filled) Usage Data Tracking.
NATIVE ACCESS
- Click the User-icon in the upper right and choose Preferences.
- Under Settings, choose No, I don't want to contribute (data tracking disabled) or Yes, enable usage data tracking (data tracking enabled).
CONTROLLER EDITOR
- Open Controller Editor's Preferences.
- In the General tab you can tick Allow usage data tracking to activate it. Untick it to deactivate Usage Data Tracking.
Note: Usage Data Tracking technology is enabled / disabled on each individual computer. This means that if you use the NI application on more than one computer, disabling / enabling Data Tracking will not automatically disable / enable Data Tracking on the other computer.