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TRAKTOR PRO 2 Error Message: "Unknown exception during iTunes import"

When you try to open the iTunes node in the TRAKTOR browser you might get the following error message:
itunes_exception
This error message indicates that the iTunes library file is corrupt. In order to resolve this, proceed as described below:

  1. Go to your iTunes Music folder which can usually be found under the following default paths:
    • OS X: Macintosh HD > User > *User Name* > Music > iTunes
    • Windows 7 / Windows Vista: C: > Users > *User Name* > Music > iTunes
    • Windows XP: C: > Documents and Settings > *User Name* > My Documents > My Music > iTunes
    In this folder, you should find a file named "iTunes Music Library.xml". Rename it, i. e. to "iTunes Music Library_backup.xml".

    Note: Some versions of iTunes under Mac OS X Lion and Mountain Lion name this file "iTunes Library.xml". More information on this can be found here.

  2. Start iTunes, import a new track to the library and play it back for a few seconds. Then close iTunes. A new "iTunes Music Library.xml" (or "iTunes Library.xml") will be created in your iTunes Music folder.
  3. Start TRAKTOR and open the File Management tab. Under Directories, make sure that the iTunes Music Library path matches the directory where your "iTunes Music Library.xml" (or "iTunes Library.xml", if existent) is stored.
    itunes_music_path
  4. Go to the TRAKTOR browser and open the iTunes node again. It should work now.

    Note: If the error message still comes up, open iTunes and make sure that none of the file tags in your iTunes library contain special characters (e.g. Chinese or Russian characters).

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