If the STEM CREATOR application crashes at startup, there may be an incompatibility issue between the OpenGL API (application programming interface) and your computer's graphic adapter (GPU). This issue only affects the GPU models Intel HD 3000 or older and can be resolved by updating the graphic driver. Read this article for more information on compatibility of NI products with graphic card adapters.
DirectX Compatibility Mode (Windows)
On Windows, it is possible to run a separate "Stem Creator.exe" file which uses the DirectX API instead of OpenGL. No crashes will occur with this version of the .exe file. Please follow the steps below in order to run the STEM CREATOR in DirectX compatibility mode:
- Open your Windows Start menu and choose All Programs > Native Instruments > Stem Creator > DirectX Compatibility Mode
- Click on Stem Creator DirectX to launch STEM CREATOR in compatibility mode.
