My KOMPLETE KONTROL Browser is Empty or Incomplete

If your KOMPLETE KONTROL Browser is empty or incomplete (i.e. individual KOMPLETE Instruments are missing), first make sure you have started KOMPLETE KONTROL as stand-alone application once. This step is necessary for KOMPLETE KONTROL to build its database and display in its Browser all the KOMPLETE Instruments you have installed on your system. If KOMPLETE Instruments are still missing from the Browser after having started the stand-alone version of KOMPLETE KONTROL, follow these steps:

Selecting the Factory Content

To display all the installed KOMPLETE instruments in the KOMPLETE KONTROL Browser, make sure that you select the Factory Content instead of the User Content. The Content selector shows two icons, one representing the Factory Content on the left, and one representing the User Content on the right. Click the left icon to select the Factory Content.

Reinitializing the KOMPLETE KONTROL Database

If KOMPLETE Instruments are still missing from the Browser it is necessary to reinitialize the KOMPLETE KONTROL database. This procedure is presented below both for OS X and Windows systems.

Reinitializing the KOMPLETE KONTROL Database on OS X

1. Click Go in the Finder menu bar while holding down the alt key on your computer's keyboard. Choose the appearing Library entry in the drop-down menu.
   
2. In your user Library, navigate to the following folder:
   • Application Support > Native Instruments > Komplete Kontrol
3. Delete the "komplete.db3" file by right-clicking it and choosing Move to Trash from the context menu.
   
4. Start KOMPLETE KONTROL as stand-alone application and wait for KOMPLETE KONTROL to update its database. Once done, your KOMPLETE KONTROL Browser will display all the KOMPLETE Instruments which are installed on your system.
   

Reinitializing the KOMPLETE KONTROL Database on Windows

1. In the Windows File explorer, navigate to the following folder:
   • C: > Users > Username > AppData > Local > Native Instruments > Komplete Kontrol

     Note: "AppData" is a hidden folder. Read this article to learn how to display hidden folders on Windows.

2. Delete the "komplete.db3" file by right-clicking it and choosing Delete from the context menu.
   
3. Start KOMPLETE KONTROL as stand-alone application and wait for KOMPLETE KONTROL to update its database. Once done, your KOMPLETE KONTROL Browser will display all the KOMPLETE Instruments which are installed on your system.