When registering a Native Instruments product it is necessary to create an user account. By logging into your user account on the NI website, you will be able to download product installers, purchase new products in the online shop, view your serial numbers and account information, among other features.
This article explains how to create and use a NI account.
Creating a NI User Account
- Go to the NI login page here. Click on CREATE ACCOUNT.
- Enter your first and last name as well as your email address. Tick the box next to the end user license agreement and click CREATE.
- Within a few minutes you should receive a confirmation email with your NI account password.Important Note: If you do not receive this email please check the spam folder of your email client.
Using your NI Account
You can log in to your account on any page of the Native Instruments website by clicking the User icon in the upper right of the page and choosing My account:
MY ACCOUNT consists of six main areas: ACCOUNT SETTINGS, ORDER HISTORY, PRODUCTS, SERIALS & DOWNLOADS, UPDATES AND DRIVERS, E-VOUCHERS and MUSICAL PROFILE:
Edit personal information such as Name, Email Address and Password under ACCOUNT SETTINGS. You can also enter your Billing- and Shipping Address, define your preferred Language and set your Account Type.Important note: When choosing an Account Type it is extremely important that your selection, either Business Customer (product purchase available excl. VAT) or Private Customer, is correct. After clicking the SAVE button, the selection becomes permanent and cannot be modified. If you need to change your account type it will be necessary to create a new account with a different email address.
If you purchased a product via the Native Instruments website, the product's Reference Number, Order Date, Order Total and Status will be displayed here. You can also find links to track your delivery and a button to CONTACT ORDER SUPPORT if you have any questions related to a particular purchase.
My Products and Serials
This area displays all your Registered Products and Serials. Most currently available products can be downloaded and installed via Native Access. TRAKTOR PRO 2 and some legacy products can be installed with the NI Downloader. Click the button next to a serial number to download the respective product, either with Native Access or with the Downloader:
After you clicked DOWNLOAD a new window opens with download links for MAC and PC. Clicking DOWNLOAD VIA NATIVE ACCESS will open the setup page for Native Access. In case Native Access is already installed on your computer you do not have to install it again. You can simply run the application.
Note: Some older products from Native Instruments may not be available for download in your account. If you are required to (re)install such a product but no longer have access to its installation discs, please contact our Order Support team via our Contact Form.
Updates and Drivers
This area provides the User with important UPDATES for all registered products as well as links to latest DRIVERS, important tools (such as Service Center or Controller Editor)
, USER LIBRARIES and FREEWARE.
This area lists all of your current e-Vouchers and shows their validation period.
You can find detailed instructions about how to obtain and redeem your e-Voucher in this article.
In this area you can provide some information regarding your musical profile. This will help us to improve our products in a way that suits your needs.