Some e-mail services incorrectly flag automated messages from our servers as spam. If you don´t receive a confirmation email after your order, please check your spam folders first. You may also accidentally have provided an incorrect e-mail address. In this case, please contact our Order Support for further assistance.
Articles in this section
- I Have a Problem During the Check-Out Process in the NI Web Shop
- I Need to Change the Shipping Address on My Order
- My Payment Has Been Refused or Cancelled
- What Is the Status of My Order?
- I Would Like a Refund for a Purchase Made In the Webshop
- How Can I Order a Spare Part for a Hardware Device?
- I Need a Copy of My Invoice
- How to Use a Native Instruments e-Voucher
- I Cannot Choose a Shipping Address in a Different Country Than My Billing Country
- I Have Issues with My E-Voucher