How to Update the Firmware of Your NI Hardware

1. Download the latest MASCHINE+ firmware updater from this page.
2. Connect your MASCHINE+ to your computer via USB and put it in Controller mode by going to [SETTINGS] > System and pressing Button 4.
3. Launch the MASCHINE+ firmware updater and click the UPDATE button.
4. The firmware updater will proceed in updating your device; this may take a few minutes.

   IMPORTANT: During the update, the screens will switch off. Please remain patient during this time and do not unplug anything until the installer software confirms the update to be completed.

5. The device will restart once the update is complete and the firmware updater will confirm the device has been updated to the latest firmware. 
6. Click the QUIT button to close the firmware updater.
   
   

Every time you start the MASCHINE software with a MASCHINE MK3 controller connected, the software checks for available firmware updates and informs you if a new version is available. 

If you receive the following message, follow the steps below:

1. Click the UPGRADE button.

2. Download the file MK3_FWUpdater_XXX.zip to your computer.

4. Close your web browser.

3. Unzip the downloaded file and run the extracted 'Updater' application.

4. The updater shows the Installed Firmware version and the Newest Firmware version. Click the UPDATE button.

5. The firmware of your MASCHINE MK3 is now being updated.

IMPORTANT: This process can take up to 2 minutes. Do not turn off the controller or disconnect the USB cable. If you're using a power supply, do not unplug it.
Don't panic if the screens turn black - this is part of the process.

6. After the firmware has been updated, click FINISH to close the application.

What to do if the Update Failed

If you accidentally powered the controller off or unplugged the USB cable or power supply during the update process, the firmware update will fail. In this case, follow these steps:

1. Connect the USB cable or the power supply.

2. Turn the device on.

3. Wait for two to three minutes. The former firmware will be recovered in the background. After the process, the screens on your controller will display the MASCHINE logo again.

Now you can restart the Updater to finish the firmware update.

Every time you start the KOMPLETE KONTROL software with a KOMPLETE KONTROL M32, A-Series, or S-Series MK2 keyboard connected, the software checks for available firmware updates and informs you if a new version is available.

Note: if using a KOMPLETE KONTROL S-Series Mk1 keyboard, follow the steps in the next chapter.

If you receive the following message, follow the steps below:

1. Click the UPGRADE button.

2. Download the Firmware Updater to your computer.

3. Close your web browser.

4. Unzip the downloaded file and run the extracted 'Updater' application.

5. The updater shows the Installed Firmware version and the Newest Firmware version. Click the UPDATE button.

6. The firmware of your keyboard is now being updated.

IMPORTANT: This process can take up to 2 minutes. Do not turn off the controller or disconnect the USB cable. If you're using a power supply, do not unplug it.
Don't panic if the screens turn black - this is part of the process.

6. After the firmware has been updated, click FINISH to close the application.

What to do if the Update Failed

If you accidentally powered the controller off or unplugged the USB cable or power supply during the update process, the firmware update will fail. In this case, follow these steps:

1. Connect the USB cable or the power supply.

2. Turn the device on.

3. Wait for two to three minutes. The former firmware will be recovered in the background. 

Now you can restart the Updater to finish the firmware update.

This chapter explains how to update the firmware of your Native Instruments audio interface or controller (e.g. KOMPLETE KONTROL S-Series Mk1 keyboard).

The firmware of your Native Instruments device can be updated with the Native Instruments Device Updater as explained below:

1. Make sure that your Native Instruments device is currently connected to the computer.
2. Download the latest Device Updater for your Native Instruments device from the Drivers & other Files section on our website.
3. Close your web browser and all other running applications.
4. Open your download folder, unzip the downloaded zip file and run the file "DeviceUpdater".
5. This will open up an Update panel where you will see the name and current firmware number of your device, as well as the firmware number to be installed.
   
6. Click on the Update button to start the firmware update process.
7. A dialog box will ask you to stop any audio playback. Quit all applications which might output audio and confirm again by clicking Update. The soundcard will flash during the update installation.
8. At the end of the procedure, the panel will confirm the successful installation. Click on Exit to leave the panel.
   
9. The firmware of your Native Instruments device has now been successfully updated.