Symptom
When loading a Preset from the KOMPLETE KONTROL Browser you may receive the following error message:
Loading Issue. Could not load Plug-in.
Cause
When loading a Preset from the Instrument section of the KOMPLETE KONTROL Browser, you actually load a plug-in (eg. FM8, MASSIVE, REAKTOR, etc.) which generates the sound of the Preset. Additionally, many Presets from the Instrument section of the Browser belong to KONTAKT Libraries or REAKTOR Ensembles.
The above error message indicates that the Preset's VST plug-in or the KONTAKT/REAKTOR VST plug-in is not found in its original installation path.
Note: NI Expansions contain BATTERY 4 content which appears in KOMPLETE KONTROL. However, without a valid licence for BATTERY, this error will appear when attempting to load those BATTERY presets.
Solution
- Open Native Access.
- Go to the Installed products tab.
- Reinstall the following NI products: KONTAKT 5, REAKTOR 6, MASSIVE, FM8, ABSYNTH 5. To do so, hover your mouse over FULL VERSION until you see a REINSTALL button. Press it to launch the reinstallation process.
You will now be able to load any Preset from the KOMPLETE KONTROL Browser without getting the Loading Issue Error Message.