How to Use a Native Instruments E-Voucher

The purchase of some Native Instruments soft- and hardware products entitles the registered user of the product to an e-Voucher, which must be redeemed within six months in the NI online shop. This article explains how to obtain and redeem your e-Voucher. Note: Obtain detailed information on the conditions applying to the validation of an e-Voucher in our Terms and Conditions page.

Products Including an e-Voucher

e-Vouchers are included with the purchase of certain NI soft- and hardware products. To find out if an e-Voucher is included with your product purchase, click on BUY NOW on the top right corner of the corresponding product page and then read the product details under PRODUCT INCLUDES:

Note: The inclusion of an e-Voucher with a given product's purchase may only apply temporarily.

Registering your Product

After purchasing your product, you must register it to receive your voucher:

• Hardware product: register your product as explained in this article.
• Software product: register your product by installing it with Native Access. 

Receiving your e-Voucher Code

Once your product has been registered, you will receive a confirmation e-mail within a few hours stating that your e-Voucher can now be redeemed. This email includes the e-Voucher code. Alternatively, you can click on the user icon on the top right area of the Native Instruments website and select My E-Vouchers. You may need to log in with your username (email) and password first.

In My E-Vouchers you can view the E-Voucher code as well as the period of validation (Valid from and Valid until).Note: If you have not received any confirmation email or if My E-Vouchers is empty after having registered your product, please contact our Order Support.

Redeeming your e-Voucher

1. Make sure you have logged in to your NI account on the NI website.
2. Go to the page of the product for which you would like to redeem your voucher.
   Please read term number 1 of our Terms and Conditions page to find out which products from our online shop qualify for e-Voucher redeeming.
3. Click on BUY NOW on the upper right corner of the product page.
   
4. In the next page, click on ADD TO SHOPPING CART.
   
5. On the shopping cart page, enter your e-Voucher code and click REDEEM.
   
6. Now the e-Voucher has been added to the shopping cart and the Order Total has been reduced. Click on CHECKOUT to proceed with your payment details and order placement.