Symptom
When trying to load a NKI patch in KONTAKT 5 you receive the following error message:
Your version of Kontakt is too old to load this file. You can update to the latest version by exiting Kontakt and starting Service Center.
Cause
This message appears when you try to load an NKI patch in KONTAKT which had originally been saved with a newer version of KONTAKT.
Solution
Install KONTAKT 5's latest update with Native Access.
Note: If the problem persists after having installed KONTAKT 5's latest update on a Windows computer, your host sequencer may be loading an outdated version of the KONTAKT VST plug-in. To learn how to do administer your VST plug-ins correctly on a Windows computer, watch this video.