Symptom
When trying to load a NKI patch in KONTAKT 5 you receive the following error message:
Your version of Kontakt is too old to load this file. You can update to the latest version by exiting Kontakt and starting Service Center.
Cause
This message appears when you try to load a NKI patch in KONTAKT which has originally been saved with a newer version of KONTAKT.
Solution
To solve this issue, you must install KONTAKT 5's latest update with Native Access, Service Center or from the Updates page on our website. You can find detailed instructions for each of these update procedures in this article.
If the problem persists after having installed KONTAKT 5's latest update on a Windows computer, your host sequencer is most probably still loading an outdated version of the KONTAKT VST plug-in. This happens when you have moved your VST plug-in files after the original installation. To learn how to do administer your VST plug-ins correctly on a Windows computer, watch this video.