MASCHINE 2 Error: "*NI Product* could not be loaded" (Mac)

Symptom

When trying to load a preset from the MASCHINE 2 Browser, you receive the following error message mentioning a particular Native Instruments product:

Error: *NI Product* could not be loaded.

FM8_could_not_be_loaded.png

Cause

The presets that appear in the All Instruments section of the MASCHINE Browser require a plug-in (e.g. FM8, MASSIVE, REAKTOR, etc.) to be loaded, which generates the sound of the preset.

The above error message indicates that the plug-in required to load this NI preset is not found in its expected location.

Solution

Reinstall the NI Product

NI products are re-installed using Native Access. Please select your version of Native Access below:

Native Access 2 (Dark Version)
  1. Quit MASCHINE (or your DAW) and start Native Access.
  2. Click Library > Installed and scroll to the NI product named in your error message. Select Reinstall from the three dots menu next to the product name to start the download.
    NA2_REINSTALL.png
  3. Many NI instruments require the KONTAKT / REAKTOR (Player) software. Please make sure that both are installed in All > Installed > Applications.

    Note: See this article for a list of KONTAKT and REAKTOR products.

  4. Close Native Access once the product has been reinstalled.
  5. Restart MASCHINE and try loading the preset again.
Native Access (Light Version) 
  1. Quit MASCHINE (or your DAW) and start Native Access.
  2. Click the Installed products tab and scroll to the NI product named in your error message. Hover your mouse over FULL VERSION and click REINSTALL when it appears.
    FM8_Reinstall.png
  3. Many NI instruments require the KONTAKT / REAKTOR (Player) software. Please make sure that both are installed.

    Note: See this article for a list of KONTAKT and REAKTOR products.

  4. Close Native Access once the product is finished being reinstalled.
  5. Restart MASCHINE and load the preset again.

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