If you cannot find TRAKTOR PRO 3 in Native Access, please verify the following:
- TRAKTOR PRO 3 requires at least macOS 10.12 or Windows 7 and it will not show up in Native Access if you are trying to install it on an older operating system. Find the current system requirements here.
- If you have purchased an update to TRAKTOR PRO 3, please be aware that you will find the option to download and install TRAKTOR PRO 3 within the Not Installed tab.
- Please verify that you are logging in to Native Access with the same account data (username and password) under which you registered TRAKTOR PRO 3. To find out, click on the user icon the upper right:
Check your purchase confirmation email by NI to find out if the email address displayed in Native Access matches the email address from your purchase. In case you are having trouble with identifying the right account please get in touch with our Registration Support.