When trying to transfer a license to another user, you might notice some product entries are labeled Not transferable:
Your product might not be transferable for one of the following reasons:
Your product is a third party product – transfers are handled by our partners
If you want to remove a third-party license from your NI account or transfer it to another user, you have to contact the manufacturer of the library directly. Most manufacturers make the deregistration themselves. If you are referred to Native Instruments, please obtain a written approval from the manufacturer (as pdf-document). We need this document to legitimize the release of the license of a third-party product.
Your product has been registered during the last 60 days
For technical reasons, serial numbers are automatically excluded from license transfer for 60 days after registration. In case you wish to resell the product before the 60 days transfer block, please contact our support team. If you wish to do so, you can include the NI username and email address of the new owner, so that we can transfer the serial numbers directly to the new account.
Your product is an outdated supplement, such as Komplete Selection
For some products like MASCHINE, we frequently offer supplements like KOMPLETE SELECT, KOMPLETE ELEMENTS, KOMPLETE SELECTION, etc. If a new Supplement is released, it replaces the former version. To make sure, that your transfer does not include a bunch of outdated versions, we made them not transferable. You only need to transfer the current supplement version.
Your product is a NFR (not for resale) version:
Any Native Instruments products labeled or otherwise provided to a user as "NFR" is only meant to be used for demonstration, testing and evaluation purposes. NFR products cannot be resold or transferred.
You can find the End User License Agreements on our website.
Your product is an EDU (educational) version:
Your serial number belongs to an EDU (Educational) license which is generally sold for a reduced price and can only be purchased and used by students or teachers of the eligible educational institutions.
Therefore it is not allowed to resell or transfer the product and it is not possible for us to delete an EDU serial number from your account.
When you install the product, you are also confirming our End User License Agreement regarding EDU versions.