Symptom
When trying to load a KONTAKT Instrument, you receive one of the following messages:
NOT ACTIVATED:
FULL KONTAKT REQUIRED:
Causes
- You are trying to load a KONTAKT Instrument which has not been installed / activated, yet.
- You are trying to load an unlicensed KONTAKT Instrument in the free KONTAKT Player.
Solutions
1. If you receive the message NOT ACTIVATED, click the Activate Library button to open Native Access. Click the Not installed tab, find your KONTAKT Instrument in the list and click INSTALL:
If the library is made by a 3rd party manufacturer, click Add a serial on the top left and add your serial in the required fields:
You can find more info on setting up 3rd party KONTAKT Libraries in this article.
2. If you receive the message FULL KONTAKT REQUIRED, you are trying to load an unlicensed KONTAKT library in the free version KONTAKT Player. These unlicensed libraries can only be used with the full version of KONTAKT. Usually, the 3rd party manufacturer mentions on their website, if the full version of KONTAKT is required.
Note: unlicensed KONTAKT libraries will not show in KONTAKT's Library browser and can only be loaded via the Files tab or the recommended Quick-Load Catalog.
If you own a full KONTAKT serial number, click the Upgrade button below the error message to launch Native Access and proceed with the upgrade. If you do not own it yet, you can purchase the full KONTAKT in our webshop.