How to contact NI Support

Note: If you forgot your login info or can't log in, please use this form: Account Login & Password Support.

You can contact our team from the support page: https://support.native-instruments.com/hc/

Here are the details:

1. Open the support page: https://support.native-instruments.com/hc/
   You can also click Support in the header on any Native Instruments page:
   
2. Now you can use the Search function to find the info you are looking for:
   
3. If you haven't found what you are looking for, scroll down and select a contact option:
   
4. If prompted, enter your Native ID (email address) and password to log in.
5. Submit a ticket opens a contact form - select the topic and provide more details. After submitting the form, our support team will contact you by email as soon as possible.