After updating a product successfully in Native Access, the product's VST plug-in does not update to the new version.
This can occur if you moved your VST files to another location prior to the update.
The NI Uninstall RegTool can be used to fix this issue. Follow the steps below:
- Download the file NI Uninstall RegTool_64bit.zip attached at the bottom of this article and unzip it.
- Right-click the extracted file NI Uninstall RegTool_64bit.exe and choose Run as administrator:
- If a User Account Control window pops up, confirm with Yes.
- Select the product that is causing issues and click Remove selected product. In our example, we choose Kontakt:
- Confirm with OK to start the process.
- Launch Native Access and open Preferences > File locations.
- Check that the VST 64 Location file path is set to the folder where you want to install your 64-bit VSTs. In our example we are choosing the default location:
C:/Program Files/Native Instruments/VSTPlugins 64 bit
- Navigate to the Not Installed tab and reinstall the concerned product. In our example, we are reinstalling Kontakt.
- Finally, launch your DAW and make sure to add the VST 64 Locations file path you set in Native Access.
In our example, we are adding this folder to the FL Studio VST locations by navigating to Options > Manage Plugins. We then rescan the plug-in database by clicking on Find plugins.
Note: For more information on VST plug-in management on Windows, please view this video.
Your VST plug-in should now show the updated version:
Note: If the issue persists, check the other VST folder locations that you have added to your DAW. It is possible that one of those folders contains an outdated version of the VST plug-in you are trying to update. Once located, simply delete it and restart your DAW.