My Komplete Kontrol / Maschine Browser has duplicate presets

Symptom

The Komplete Kontrol or Maschine Browser displays duplicate presets.

DUPLICATES_cut.png

Solutions

Reinitializing the Komplete Kontrol / Maschine  Database

In this example, we reinitialize the Maschine database but this procedure is the same with Komplete Kontrol. Please choose your operating system below:

macOS
  1. Close Maschine and all other music applications.
  2. Navigate to the following folder:
    Macintosh HD > Users > *Your User Name* > Library > Application Support > Native Instruments > Maschine 2 / 3

    Note: The User Library is a hidden folder on macOS.

  3. Delete the "komplete.db3" file by right-clicking it and choosing Move to Trash.
    DB_MAC.png
  4. Also, delete the Favorites database file that is used by the Komplete Kontrol and Maschine software.

    Note: We recommend saving a backup copy of the Favorites database file before deleting it.

  5. In the macOS Finder, navigate to the following folder:
    Macintosh HD > Users > *Your User Name* > Library > Application Support > Native Instruments > Shared

    Note: The User Library is a hidden folder on macOS.

  6. Delete the "favorites.db3" file by right-clicking it and choosing Move to Trash.
  7. Relaunch the Maschine software and wait for the database to be rebuilt. 
    DB_REBUILD.png
    Once completed, the presets will be properly displayed in the browser.
Windows
  1. Close Maschine and all other music applications.
  2. Click the Windows Start Button on the bottom left of your screen.
  3. Type %localappdata% into the search bar, then press Enter.
  4. This will open the following folder location:
    C: > Users > *Your User Name* > AppData > Local
    From here, navigate to the folders: Native Instruments > Maschine 2 / 3
  5.  Delete the "komplete.db3" file by right-clicking it and choosing Delete.
    DB_WIN.png
  6. Also, delete the Favorites database file that is used by the Komplete Kontrol and Maschine software.

    Note: We recommend saving a backup copy of the Favorites database file before deleting it.

  7. Click the Windows Start Button on the bottom left of your screen.
  8. Type %localappdata% into the search bar, then press Enter.
  9. This will open the following folder location:
    C: > Users > *Your User Name* > AppData > Local
    From here, navigate to the folders; Native Instruments > Shared.
  10. Delete the "favorites.db3" file by right-clicking it and choosing Delete.
  11. Relaunch the Maschine software and wait for the database to be rebuilt.
    DB_REBUILD.png
    Once completed, the presets will be properly displayed in the browser.
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