spdif input

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  • Official comment
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    Larry @ NI (Edited )

    Hello Warren,

    If you want to use the spdif inputs/outputs on the komplete audio 6, you have to use a spdif signal. Other types of signals will not be recognized.

    Best,

    Larry

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  • Avatar
    duarte pereira

    hi guys ,

     

    I've recently bought a Komplete 6 audio interface. I needed a USB Win10 compatible interface, with MIDI I/O and SPIF I/O_ the latter in order to connect my Rotel CD Player. 
    Turns out, it doesn't work. 
    I've got a MetricHalo 2882 audio interface, and it has had the same CD deck player plugged IN for over 10years, without any problems.

    Is the internal Clock on the Komplete 6 not working? 
    What can i do ?

     

    Thanks very much

    cheers

    K_Dua

     

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  • Avatar
    Marcel S. @ NI

    Hi K_Dua,

    Please check this info from our knowledge base to solve the issue.

    Also, please try with various sample rates & bit depths. Last but not least the test on another computer would be useful!

     

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    duarte pereira

    Hello Marcel,

     

    Thanks very much for the reply,

    I had already tried the setup on my Win 10 desktop, an old Win 8 laptop and my Macbook Pro.. so.. it is not the computers. As i said also.. it is not the CD player either, because it works fine, with the Metric Halo 2882 interface.

    Trying anything than not 16bit depth @ 44.1kHz would probably be even worse because the CD player will read the CD at those rates. Normally the KA6 should detect the signal and lock the internal clock.
    That's why i think it is the internal clock on the Komplete 6. 
    Since it is brand new.. and it's got an updated driver..  it's proving to be a bump.. 

    On the Win 10 i can't even get a signal from the spdif source.. because i see that the red LED on the KA6 wont even light up.
    However, on the Mac, the SPDIF Sync 5/6 LED lights up. The OUTPUT 1/2 doesn't though.. and it should as the CD's playing on the Rotel deck. 

    Can you supply me with any further info ? 
    What is the procedure here ? 
    I need this to work or else i'll have to get a different interface. 
    I bought this from Thomann.de but the 30day trial is over . 

    I actually like the interface.. so i would like you guys to help me solve this. 

    I'll wait your reply,

     

    thanks again

    cheers

    Duarte P. 

     

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  • Avatar
    Marcel S. @ NI

    Hi Duarte,

    Could you please send me screenshots of your Komplete Audio 6's digital sync settings?

    Normally when feeding in a signal it should the set to external as explained on p. 29 of the Komplete Audio 6 Manual English.

    For instructions on creating a screenshot, please check one of these links:

    Mac (sync settings in Audio MIDI Setup application)
    PC

    Cheers,

    Marcel

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    duarte pereira

    Hi Marcel,

    Thanks for the previous feedback, you gave me.
    I have been busy..  so .. i was only able to respond today..
    I send you a couple of screenshots with the way i have this KA 6 configured, on my Macbook Pro.

    From an internal audio source standpoint there's no problem. 
    I've used both VLC and QuickTime players with no relevant issues .
    The same for Logic Pro and Final Cut.

    As for the Ext Synch..  the problem persists. 
    It might be something on my part.. but it doesn't seem like it.

    On Mac , as i mentioned previously..  the SPDIF SYNCH red LED actually does light up. 
    As soon as i switch it to that setting, the input display on the MAC's audio settings pane starts to Clip .. and keeps oscillating between near-clipping and clipping levels..  And that occurs irrespective of the CD player being on playback or just stopped.

     
    When i turn the CD Player off the display shows 90%-like indicators and no clipping.. .. so..  i might assume the problem starts there. 

    The sample rate format is random too. I have had it locking on 44.1kHz .. and 48kHz...


    (quick side note :  I have had some glitches on the past, on the 2882 interface, while using the Rotel CD Player.. when i was near other EM fields.. that interfere with the lack of Ground on the Rotel's power supply .
    Having said that.. its completely unlikely to being part of the problem..)


    Any further info that you might be able to supply me, will be very welcome.. as if i/we are unable to fix this...i will have to return the unit. 
    Hope we find the solution.

    i'll wait your feedback

    thanks

    cheers

    Duarte

     

    PS: 3rd screenshot shows settings on internal source. 
    1st and 2nd show it on ext Synch settings with the oscillating&clipping on the input source on the mac audio settings.


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  • Avatar
    Marcel S. @ NI

    Hi Duarte,

    Can you confirm there's audio being routed to your Logic Pro via the SPDIF in?

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    duarte pereira

    i haven’t tried that, actually...although i assume it won’t work, as i have not registered any audio signal coming INto the KA6, from the ExtSynch 5/6 IN.

    The LED doesn’t blink, or light up in any way..when the CD Player is feeding it.

    but i’ll let you know.

    thanks

    cheers

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    duarte pereira

    Hi again, Marcel

     

    Well..  i just tried feeding the signal into Logic and.. it's more of the same.. as i expected. 

    The only thing to notice is that, with Logic's Interface one gets a better visual feedback of the 5&6 channel's clipping, as soon as i turn on the CD Player. 

    Any further suggestions ?

    thanks

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    Marcel S. @ NI (Edited )

    No worries Duarte,

    Your device needs repairing.

    I shall therefore create you a support ticket, which I would then forward to our hardware support for further insight on the matter.

    Please reply to my email.

    Cheers,

    Marcel

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    duarte pereira

    Marcel hello,

     

    Yes i can..   but i feel we are going around in circles.. 

    Plus.. i believe that.. if this stuff is not working with Mac OS.. it sure isn't going to work with Win. 

    I'll let you know

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