Maschine MK3 audio stopped working randomly.

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    Sebastian @ NI (Edited )

    Hello RC,

     

    If the cause of the issue is a sound that you muted erroneously, you can "Solo" any sound in your project and then Unsolo the same exact sound. Soloing and then Unsoloing should make all the sounds within the project audible.

     

    If the issue is not a sound that was muted accidentally, please follow the Maschine Hardware Troubleshooting Guide using the following link:

     

    https://support.native-instruments.com/hc/en-us/articles/115004638105

     

    Please let me know if you have further issues

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    RC

    Thanks for the quick response Sebastian! I'll keep you posted if it happens again. I'm currently working through the Maschine manual NI provides. In the meantime I'll check that article, much appreciation!

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    Robert Carey

    I am having this exact issue.  Super excited to dig in to this and integrate it into my songwriting process, but it keeps happening.  Everything plays fine.  Then it doesn't- with no explanation.  Only thing I can do is shut maschine software down and restart.  Then it plays.  For a little bit.  Then- same thing.  Super frustrating to say the least.  All is up to date.

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    RC

    Hey Robert my apologies for the super late response, I hope you've since figured out this issue! After a couple years of working with Maschine and also Logic I've realized that many times when an issue arises it is usually a simple fix as opposed to software issues (personal experience here). My memory is faint to what I was describing earlier in this post, though there are still days I'm working and I change one setting, on purpose or by accident, and then I need to go into troubleshooting mode in order to figure everything out. Disregard if this is no longer an issue, but here are some things that come up for me:

    If I have multiple audio interfaces (Maschine MK3, External Audio Interface, Roland Spd-Sx) plugged in at the same time; where are my headphones plugged into and is that interface selected? Then I look into muting, sometimes I have accidentally solo'd one sound in a Group, but I may not know this if the group doesn't show up on the screen because I'm in another setting. This happens when I have a drum kit and have recorded many sounds from one Group, sometimes I'm blazing from one thing to the next and somehow accidentally solo the top right (just an example) pad and move on quickly to something else. Now no other audio can be heard until I hit the randomly solo'd pad. I'm trying to think of other random things I've done to throw off the audio here...Check your audio routings. What I did early on is took a screen shot of the Master, Group, and Sound standard settings, that is a new project without anything tampered with, and used these photos as a reference. I would go back through to see if I changed anything. 

    Anyways for me nowadays there are times I'm getting deep into something or am trying to figure something out (i.e. routing my Spd-Sx to Maschine so I can trigger the sounds from Maschine on my Spd-Sx pad. In this case I need to troubleshoot not only Maschine, but also the Roland Spd-Sx, doubling the trickery!). These are usually the times I change a setting and potentially don't change it back, making it a real brain olympics to try and figured out what happened lol. And then again, maybe all this was just a software issue for you. BUT from my experience since I wrote this post I've never had anything other than user error, and have been able to figure it out from one of the above troubleshooting processes. 

    Again I hope all has been well and that you've been able to make music, with audio!

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