The screens of my Maschine controller stuck on "Maschine" and "Production and Performance System"

Pinned Featured Answered

Comments

7 comments

  • Official comment
    Avatar
    Niall @ NI (Edited )

    Hi,

    please see the following:

    My MASCHINE Controller Does Not Start (Windows)

    or

    My MASCHINE Controller Does Not Start (Mac)

    Comment actions Permalink
  • Avatar
    D.G. B

    I am experiencing the same thing. I have been wondering how to get that to change

    -2
    Comment actions Permalink
  • Avatar
    D.G. B

    Brandon Fraker,

    I downloaded the MK3 driver from the website and it worked out I now see the screen I should.Be sure to make sure the MK3 is not connected when you try that bro!

    -1
    Comment actions Permalink
  • Avatar
    Sergio Pereira

    Hi Guys 

     

    So I bought my MASCHINE MK3 for Xmas this year, I'm running it along side a MACPRO LAPTOP 2018 (MOJAVE 10.14.2)

    Unfortunately I have the exact same problem as above Maschine gets stuck on  1st screen saying "Maschine" and the second screen saying "production and performance system" 

    I have read all the articles to resolve, Update Avid Drivers, Remove HAL Avid drivers ect...,Downloaded latest software, Downloaded latest Firmware Driver,

    still nothing

    Is the Problem solvable ? 

     

     

    0
    Comment actions Permalink
  • Avatar
    N/A N/A

    Same here....

    It even behaved like that without having had it connected to a PC at all....

    Out of the box, wired with the mains-outlet, it just gave me the two screens... and does so... forever if I'd like....
    No manufacturing date on the device itself to see - Not sure whether I ran into a bad batch or so...

    Even more curious: Meanwhile of course all the setup-routines on my Win10 Host are done.
    I'm sitting here with - ultimately RUNNING drivers (system sees MK3 as a working device) !Used the manual driver installation! - and a running MK3 Control Panel where it states that the audio device of my UBS-connected MK3 is working fine. Latencies lower than 30ms. So far so good... But really nothing else seems to work. NA doesnt provide MaschineII software.

    Any hints on the situation?
    regards!

    0
    Comment actions Permalink
  • Avatar
    N/A N/A

    We are having the same problem. We purchased the MK3 as a Christmas present, but still cannot get it to work almost a week later.  We are using Windows and have followed all the steps to troubleshoot it, with no results.

    We don't know what else to try at this point. 

    Any suggestions are appreciated.   

    0
    Comment actions Permalink
  • Avatar
    N/A N/A

    Regarding my post, dated in here Dec. 24th:

    Happy to report that my issue has been solved.
    Within the last sentence I stated, that NI did not provide the MaschineII-Software. True for my situation. Although I got the unit as "brand new" from a retail store, me contacting NI Support via phone made clear: The unit is pre-owned. The issue that MaschineII for me wasnt available is tied to a missed out licence transfer.

    Meanwhile solved. MaschineII-Software is key to get things running - During installation another MIDI-Driver gets installed - After installation everything is up and running now; even Controller Editor.

    0
    Comment actions Permalink

Post is closed for comments.