S4 mk3 controls require calibration [en-us]

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    Cebros

    For me it worked too!

    Thanks a lot!

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    Mark @ NI

    @Aleks & Cebros: Thanks for confirming!

    @il force: Please check your email inbox!

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    Kevin Harman

    Hi Mark,

     

    I am just curious, will the calibration tool be permanently added to a future build of Traktor?  I was expecting to see it in 3.0.2 but it was not there.  Or do you suggest that our hardware will never require calibration again after this process (even if connected to a different computer)?  Thanks.

    Cheers,

    Kevin

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    Mark @ NI

    Hi Kevin,

    so far, the functionality has not been implemented, that is correct. Instead, we have now released the steps to affected users here & pinned the post. For the time being, this should guarantee accessibility for everybody experiencing this issue.

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    il force
    installed and solved!
    Thanks for your help
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    Elvis Lewis

    Hi can i get calibration tool my channel A gain knob is of by 3% thank you.

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    Adrian Kerr

    This worked for me, thanks, Mark.

    However my left pitch slider is offset. When the light is on indicating 0% my pitch fader is at the second mark down. Is it possible to recalibrate these?

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    Elvis Lewis

    My left pitch fader is also off centre

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    Mark @ NI

    @Adrian, @Elvis:

    Please check whether your Tempo Faders are set to Absolute or Relative mode under Preferences > Traktor S4 MK3. If you find them in Relative mode, please switch to Absolute and check again.

    If the issue should still persist, please post pictures (max 2MB each) of the Tempo Fader when the blue centre light is illuminated. Thanks in advance!

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    Aleksandr *GARUDA* Zubov

    Hi
    Mark @ NI

    My colleague has a problem with the controller.
    Need your help!

    1) Gain on the left deck is triggered in the zero position and the maximum is greater, not as not adjustable.
    2) does Not work in the mix! that is the volume knob of two tracks when mixing.

    video: https://cloud.mail.ru/public/8zDp/BK2FGp8gt 

    Please give me the calibration tool for the Traktor kontrol S2 MK3 controller

    [edited: please do not post private details to the public]

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    Stefan S

    @Aleksandr *GARUDA* Zubov

    Got the same problem with the right gain knob. The middle position doesnt match the position of the knob on the controller. Its a little bit offset to the right.

    @NI

    Is there a calibration tool for the Kontrol S2 MK3?

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    Mark @ NI (Edited )

    The S2 MK3 cannot be recalibrated so far, affected units need to be replaced.

    @Stefan: please check your email inbox!

    @Aleksandr, please ask your friend to either return the unit to the dealer or to create a new thread here, and we will get in touch with him as soon as possible.

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    Holger Peters

    My Gain Knob Channel A need a calibration. (S4 MK3)

    Please send me the tool

    Thanks

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    Mark @ NI

    Hallo Holger, Du findest Tool und Anleitung im allerersten Post dieses Threads, der oben angepinnt ist.

     

     

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    Steve Fernandez webb

    HI i have a calibration issue with my brand new S4mk3 low eq channel B its of 1% ..  can I get the calibrate tool and the instructions please! I use Mac book pro HighSierra 10.13

    THANK YOU

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    JNKO

    Hola.
    Yo también tengo el problema de calibración en knobs de fx.
    Me podrías mandar el programa para windows 10 pro.
    Gracias!

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    Alexandros Kaitezidis (Edited )

    Hi to everyone .How I can calibrate the parts of traktor s4mk3?( tempo faders, knobs, jog , volume faders) MacBook Pro mid15 sierra 10.12.6 traktor latest update Thank u.

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    Tesh

    Hi Mark @ NI,

    I'll need the calibration procedure as well. My Deck A & B Gains are off marginally all other knobs are correctly calibrated though.

     

    I am running Sierra 10.12.6 on a MacBook Pro with Traktor Pro 3 (3.0.2) and Traktor Kontrol S2 MK3 (Latest Driver)

    Thanks

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    Mark @ NI

    @Alexandros: All knobs can be recalibrated - this option is not available for faders so far. 

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    Mark @ NI

    We have updated the download links. Please check whether they work for you now and let us know in the event of any further difficulty.

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    Domenico Previti

    Hi Mark
    I just got my replacement s4 mk3 unit back (brand new unit as the first one wasn't fixed). I now have deck A B and D gain knobs offset. The worst is deck B , when in the centre it loses 2.5 db on the gain. Very frustrating. I have downloaded the beta and followed the instructions but nothing changes. In the beta and the full version the knobs are still offset. I;m going to return this unit asking for a 3rd replacement. Not happy

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    Mark @ NI

    Hi Domenico,

    to begin with, I am sorry to hear about your experience! What puzzles me a bit is that you are saying that the recalibration hasn't changed the unit's behavior at all. As stated in my pinned post, conducting the process inaccurately usually leads to even worse results. If properly done, the process has rectified the problem for all affected users I know of.

    In order to make sure that we fully understand your experience, please comment on this: has nothing changed at all? 

    Would it be okay for you to repeat the process once? 

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    Oliver Lange

    #2

    i ve done the recalibration 3 times and the deck b mid knob ist still -0,3 off the middle. its not that bad, but it would be nicer to have the knob fully centered.

     

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    Mark @ NI

    Hi Oliver, I have created a support ticket for you - please check your email inbox!

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    xavi castell

    Hi, i need to recalibrate mid knob on deck A, maybe the gain knobs too for let them perfect, i'm on windows 10 latest build with traktor 3.1.1 and s4 mk3

    thanks

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    Serge Jallad

    I am having the same issue with Traktor 3.1 and Kontrol S5. The issue is affecting the Mid and Low of the A channel.

    Please help.

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    Carsten Michels

    Is the download link changed for the new version? 3.1.1?

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    Mark @ NI

    The download links have been updated to 3.1.1! 

    @Xavi @ Serge:

    Please find the procedure explained in detail in the first, pinned post of this thread!

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    xavi castell

    Thanks Mark, i've tested today and it Works for me.

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    Donatos Kallis

    Hello.

    my gain levels on channels b, c & d re 3-4% off in the software when it is physically at 0 on the hardware even after using the recallibration too that you have available.

    I also tried using my macbook pro and pc an the problem is the same on both platforms.

    What should my next step be?

     

     

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