Transport still not working after full reinstallation. Logic Pro X [en-us]

Answered

Comments

25 comments

  • Avatar
    Chris @ NI

    Hello Edward,

    Have you already tried the "Rebuild Defaults" command from the Control Surfaces menu?

    If that doesn't have any effect, open the Control Surface Setup window, click on the Komplete Kontrol keyboard icon to select it then go to the Edit menu in the upper-left corner and choose Delete. Next, click on the New menu and make sure there is a check mark next to "Automatic Installation". Close Logic, then restart your computer. After your computer has restarted, open Logic. Logic should automatically detect the Komplete Kontrol keyboard. You should see the following window appear.

    After clicking Connect, do the Transport controls function?

    0
    Comment actions Permalink
  • Avatar
    Edward Macfarlane

    Restore Default settings has worked!

    Thank you.

    I'm trying to assign controls to a FaderFox PC12 and it seems to be the reason why the Komplete Kontrol Transport stops working. Im not sure why.

     

    Thanks

    Ed

    0
    Comment actions Permalink
  • Avatar
    Chris @ NI

    I'm not familiar with the Faderfox PC12, but if there is any kind of driver that needs to be installed, that could be interfering with the Komplete Kontrol Host Integration.

    0
    Comment actions Permalink
  • Avatar
    Pascal COURQUIN

    Hello,

    Owner of a Komplete Kontrol S61 mk2, everything updated and working.

    I exactly have the same issue - transport buttons do not work anymore - since I have installed an Akai MPD226 to control Logic Pro as well.

    What is amazing : When I restart my iMac, both work very well ... but one time only. When I quit and restart Logic, only MPD 226 works. About K.K. S61, the transport buttons do not work anymore !!!

    Thanks in advance.

    1
    Comment actions Permalink
  • Avatar
    Jan Arwed Kröhnert

    Hello,

    same here with KK S88 mk2 (and Maschine mk3) in Logic Pro. Works after restart for one time only in logic, works fine in standalone of Maschine or KK. Transport on Novation Launchkey working fine all the time in logic. 

    Have a nice day and thanks.

    0
    Comment actions Permalink
  • Avatar
    Pascal COURQUIN

    Hi, unfortunately the transport issue in Logic Pro comes back again although it was working for several weeks !!!

    What has changed : I bought a new audio interface ! No relationship with the K.K. S61 mk2, but the issue gets back.

    The transport buttons work after restarting the iMac for one time only in logic. However it works every time in standalone of Maschine, kk and even GarageBand ...

    An idea ?

    0
    Comment actions Permalink
  • Avatar
    Edmund Goschy (Edited )

    Hi,

    same issue on my machine (MacBook Pro 2017) with Logic Pro X. After restarting the Mac the transport, loop, quantise, ... buttons works the first time I open Logic. When I quit and restart, the buttons are not working.

    I already re-installed the whole Mac and installed only Logic and KK, same behaviour.

    Any idea?

    Thanks, have a nice day and stay healthy!
    Ed

    1
    Comment actions Permalink
  • Avatar
    Pascal COURQUIN

    Hello,

    Yes, same issue ... do you have any other control surface connected to your mac ? In my case, I have a an Akai MPD 226 and an iPad with logic remote, and I’m wondering if there is a Midi conflict ...

    I found out that the K.K. midi port N° changes in Logic C.S set-up after restarting logic

    Could someone in N.I. Help so many people with the same issue ?

    Pac

    0
    Comment actions Permalink
  • Avatar
    Edmund Goschy (Edited )

    Hi,

    I had an iPad with Logic Remote in my "old" setup, but its not connected yet after the new installation of my Mac.

    For the moment, only the KK is connected and set up as Controller in Logic.

    I just found out that after a system restart the transport buttons work fine in Logic as long as I do not use Komplete Kontrol plug-in.

    1. Restart your Mac
    2. Start Logic -> everything is working
    3. Use any other plug-in but not Komplete Kontrol
    4. Quit Logic
    5. Start Logic again -> everything is still working
    6. Play around with some plug-ins and Audio Tracks but not Komplete Kontrol
    7. Quit Logic
    8. Start Logic again -> everything is still working
    9. Repeat as often as you want but do not use Komplete Kontrol plugin..
    10. Start Logic and create an instance of Komplete Kontrol
    11. Quit Logic
    12. Start Logic -> Transport buttons not working any more

    Please, N.I., have a look at this..

    Ed

    0
    Comment actions Permalink
  • Avatar
    Damien ROTTIER

    Hi

    Exact same problem here

    Please check it N.I.

    0
    Comment actions Permalink
  • Avatar
    Chas Evans

    Same problem with me as well.  Brand new mac mini, running Logic with an S61 for the first time after a reboot, controls work fine.  As soon as I close Logic and re open it, Transport controls, selection knob/wheel, and knobs for volume in mixer mode do not work. 

    Please fix N.I.

    Chas

     

    0
    Comment actions Permalink
  • Avatar
    Pascal COURQUIN

    Hi, N.I. Told me this bug is known and link to the Fusion Drive under Catalina. No deadline announced.

    Regards,

    Pascal

    0
    Comment actions Permalink
  • Avatar
    Damien ROTTIER

    I don't have a fusion drive... Only SSD, but on catalina, yes

    0
    Comment actions Permalink
  • Avatar
    Pascal COURQUIN

    It could useful to write to N.I. to give them this information. Pascal

    0
    Comment actions Permalink
  • Avatar
    Edmund Goschy

    Same here, MacBook Pro with only one SSD running Catalina.
    But there are two partitions visible in disk utility, whatever Catalina is doing here.

    Anyway (and even if this really causes the problem) - I want Komplete to work in Logic Pro X in Catalina, especially because all N.I. products are pronounced to be compatible and work with Catalina in the support area (look here).

    So if some products are not, exclude them from your list or get them compatible as fast as possible.

    0
    Comment actions Permalink
  • Avatar
    Pascal COURQUIN

    I do agree with you ! Please, open a ticket on N. I. Assistance to push together this issue. Thanks. Pascal

    0
    Comment actions Permalink
  • Avatar
    Edmund Goschy

    Already done on last Friday (1st of May), no response yet..

    0
    Comment actions Permalink
  • Avatar
    Joe Hood (Edited )

    Same problem here. I can't believe problems like this prevail for so long with no word from Native. Consumer Rights lawyers would have a field day. Native - please fix this, and let us (your loyal customers) know whether there is a workaround we can use for the time being. And no - I don't have a Fusion drive.

    0
    Comment actions Permalink
  • Avatar
    Marco Giuliani

    I'm having this issue also! Very annoying. Restart my Macbook Pro and it works, but as soon as I open a new project it doesn't. 

    0
    Comment actions Permalink
  • Avatar
    Edmund Goschy

    Maybe it's too early, but I'm glad to report you the transport issue disappeared after updating to Logic Pro X 10.5.

    I updated yesterday and for the moment everything is working perfect, even when I use Komplete Kontrol in Logic.

    Independently - Logic 10.5 is a really great release..! :)

    Best regards
    Ed

    0
    Comment actions Permalink
  • Avatar
    Pascal COURQUIN

    Hello, thanks for your comment. I was exactly thinking like you. But unfortunately, after quitting and restarting LPX - not one time but at the second time - the issue still appears. I think this issue is unstable due to the way to manage the data on a fusion drive.

    Musically,

    Pascal

    3
    Comment actions Permalink
  • Avatar
    Marco Giuliani

    Upgraded to Logic X 10.5 also. Thought the issue had been resolved as restarting Logic and using the Transport buttons on my K61 MK2 worked. However that only lasted about 10 minutes and no longer works! 

    This thread has been marked as 'Answered' does that mean it's not going to be looked into by anyone now? 

    0
    Comment actions Permalink
  • Avatar
    Pascal COURQUIN

    Hi, N.I. does confirm the bug and works on to fix it. The last question without answer is : When !

    Musically,

    1
    Comment actions Permalink
  • Avatar
    Marco Giuliani

    by any chance has anyone found a work around? 

    0
    Comment actions Permalink
  • Avatar
    Edmund Goschy (Edited )

    After upgrading to Komplete Kontrol 13 the issue was back on my machine.. :(

    Logic Pro X 10.5.1, latest Komplete Kontrol version - Transport (and most of the other buttons like knobs, mixer, solo mute, ...) not working after using the Komplete Kontrol plug-in in Logic and then restart Logic.

    Resetting and Rescanning the Komplete Kontrol plug-in in Logic solved the problem
    - Go to Logic Pro X > Preferences > Plug-In Manager
    - Select the Komplete Kontrol plug-in
    - Press on The Reset and Rescan Selection Button

    0
    Comment actions Permalink

Please sign in to leave a comment.