Hello Native Instruments Users!
We wanted to share with you some new changes regarding how you can get help for Account and Order questions.
We are introducing chat support for questions regarding orders, serial numbers, activations, licensing and payment. Chat is a fast option that allows you to ask a question without excessive wait times and, if needed, a ticket request can be submitted when needed with faster follow up times. Chat support will replace our phone support as a result.
For all inquiries regarding usage of or products and help for topics around installation, please use our Solution Wizards, they will guide you through troubleshooting and you'll be able to contact us there :
We have more detailed information listed in our helpful knowledge base article on how to find these options :
mac mini | 10.12 | Komplete Audio 6
Please note that our Support Community is currently read-only. For any help ordering, registering, installing or using your Native Instruments product, please go to our Support home where you can pick a category for self-help and contact options tailored to your specific needs.
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