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Cubase elements 10 Blacklists Kontakt and Komplete Kontrol [en-us]

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    Chris @ NI

    Hello Renze,

    You can reset the Blacklist by going to, C:\Users\"Your User Folder"\AppData\Roaming\Steinberg\Cubase 10_64\.

    Delete the following files:

    • Vst2xPlugin Blacklist Cubase.xml
    • Vst2xPlugin Infos Cubase.xml
    • Vst2xPlugin SearchPaths Cubase.xml
    • Vst2xPlugin Whitelist Cubase.xml

    You've deleted those files, restart your computer. After your computer has restarted, open Cubase. Cubase will rescan all of your VST2 plug-ins. Once that is finished, are your NI products still on the Blacklist?

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    Renze Marree

    Hi Chris,

    It is still blacklisted after I followed your steps, unfortunately.. Is there another way to solve this? Thanks for the help. 

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    Chris @ NI

    Try this:

    Navigate to the location where the Komplete Kontrol and Kontakt VST files are located and delete them. Next, use the NI Uninstall Reg Tool, found at the bottom of this article, to remove Komplete Kontrol and Kontakt. The article explains how to use the Uninstall Reg Tool. Once you've removed Komplete Kontrol and Kontakt, restart your computer. After your computer has restarted open Native Access and reinstall both Komplete Kontrol and Kontakt. After they've finished installing, open the standalone applications so they can build their databases.

    Next, you'll need to reset the VST cache for Cubase, again. Follow the same steps from my last message. Once you've done those, open Cubase. Are Komplete Kontrol and Kontakt still on the Blacklist? If they are, have you tried forcing Cubase to load them by selecting each and reactivating them? Doing this causes Cubase to rescan the plug-in and remove it from the blacklist. To move the plug-in back to the blacklist, you must rescan all plug-ins and restart Cubase.

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    Renze Marree

    Prior to re-installing Komplete Kontrol and Kontakt entirely, reactivating them made Cubase crash when trying to use them. However, after reinstalling, both programs were still blacklisted, but reactivating didn't make the program crash. Thanks for the support! 

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    Chris @ NI

    Happy to help. Please get in touch with us again if you run into another issue.

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