Massive X Crashes Studio One 4 When Trying to Add To Track In Windows 10 [en-us]

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    Chris @ NI

    Hello Andrew,

    Apologies for the late reply. Please try this:

     

    Please try the following steps with all audio applications closed:

    1. Click the Start Button in the lower-left corner of your screen

    2. Enter "regedit" into the search field and press Enter on your keyboard. This will open the Windows Registry Editor.

    3. In the Registry Editor, open the following directory:
    - HKEY_CURRENT_USER > Software > Native Instruments

    4. Delete the Massive X folder by right-clicking it and choosing Delete.

    5. Close the Registry Editor.

    6. In the Windows File Explorer, navigate to the following folder:
    - C: > Users > Username > AppData > Local > Native Instruments.
    Note: "AppData" is a hidden folder. Read this article to learn how to display hidden folders on Windows.

    7. Delete the Massive X folder

    8. Try to load Massive X in Studio One. Do you still get a crash?

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