Audio input with phantom power completelty gone [en-us]

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    Elisabet Juan Tresserra

    It happens the same to me with Komplete Audio 1. Only the xlr input. The other one works well. And only in a mac. In a pc it works well.

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    Jeremy @ NI

    Hey burubur,

    Our apologies. I answered your earlier post today. Let me know if that was the issue and if you need more assistance.. Thank you.

    Elisabet, this hasn't been reported before, what is your operating system (on the mac i mean). How do you notice it ? In a DAW ? Which one ? 

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    burubur

    I replied on the previous thread, let's continue on that thread Jeremy

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    Elisabet Juan Tresserra

    Hi, solved it. I use Mac Catalina. I don't know why, probably due to a system crash while using Camtasia and Zoom at the same time, the system decided to change the master gain of input 1. I went to Audio Midi Devices, located the controller and saw the issue. I pumped up the gain again and it is working.

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