Kontakt Problem ( DEMO ) [en-us]

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    Jeremy @ NI

    Hey Abdullah Alhaeeti,

    Please check the system requirements of these 3rd party libraries. If they require the full version of Kontakt then they will switch to demo on your Kontakt Player :

    My KONTAKT PLAYER Instrument Unexpectedly Switches to Demo Mode

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    Abdullah Alhaeeti

    hi 
    yeah i know about this 
    as i have Komplete ultimate , i have kontakt 6 player but Demo still showing up 

    thank you

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    Jeremy @ NI

    Hey Abdullah,

    Does it show as demo in Native Access ? Can you take a screenshot of that and post it ?

    Then please make sure you entered the right email address / NI account credentials in Native Access, then reinstall in Native Access :

    Reinstalling a Product with Native Access

    Please get back to us if that still occurs.

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    Abdullah Alhaeeti

    hi thank you for the tips and reply,

    i did make sure that am using the right e-mail , and i did reinstall Kontakt 6 Player ,but i still have the same problem 
    i have both Kontakt 5 and Kontakt 6 Player and tried different sound libraries with both versions and still giving me the same msg DEMO for 15 minuets then the Library close again

    Considering Libraries am using asking for Kontakt Player 4 or newer version .
    Also am using Cubase Elements 10.5 and when i add the Library it shows it as "Kontakt" (supposed to be 6 as i guess) and Kontakt 5 .

    i did upload screenshots for everything you need and i hope its helpful
    ( all mu NI libraries working very well Except other Libraries )


    thank you 

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    Abdullah Alhaeeti

    hello ?

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    Jeremy @ NI (Edited )

    Hey Abdullah Alhaeeti,

    I forwarded your case to our installation specialists, they will get back to you by email shortly.

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    Abdullah Alhaeeti

    ok 
    thank you

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