Webshop & Orders

Select Your MASCHINE Controller

Standalone MASCHINE+

Quick Links

Native Access, Drivers & Firmware

Orders, Serials, License Transfer

Repair & Hardware Service

Use our self-help wizard for issues with your order to diagnose and solve your problems.

If your issue is not solved, you can submit a support request.

Connecting to Chat Server

Please wait...

Could not connect to our chat server.

Please try again by refreshing this page.

If you already have a Native Instruments account but are unable to log in, please consult this article.

13:00 - 16:00 CET/PST (Monday to Friday)

In observation of national holidays, the chat service is not available on the following dates:

You may file a support ticket by launching one of our Solution Wizards above. We will get back to you as soon as possible.

Click Chat With Us below to start a Live Chat with one of our agents.

CHAT BUSINESS HOURS

13:00 - 16:00 CET/PST (Tuesday to Friday)

A chat conversation is currently in progress. Click on the Chat with us button on the lower right corner to submit your next message