Account & Registration

Select Your MASCHINE Controller

Standalone MASCHINE+

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Orders, Serials, License Transfer

Repair & Hardware Service

Use our self-help wizard for registration issues to diagnose and solve your problems.

If your issue is not solved, you can submit a support request.

中国区用户可以联系我们的微信公众号: NativeInstruments

If you already have a Native Instruments account but are unable to log in, please consult this article.

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CHAT BUSINESS HOURS

13:00 - 16:00 CET/PST (Monday to Friday)

You may file a support ticket by launching one of our Solution Wizards above. We will get back to you as soon as possible.

In observation of national holidays, the chat service is not available on the following dates:

Click Chat With Us below to start a Live Chat with one of our agents.

CHAT BUSINESS HOURS

13:00 - 16:00 CET/PST (Monday to Friday)

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