When starting Native Access, it will automatically scan all activated products and will detect any missing software items such as applications, plug-ins, or libraries. If Native Access detects any missing software, the corresponding product entry will show an option to Repair it.
Possible reasons for missing items include:
- The software has been moved to a different location on your computer.
- The hard drive containing the software has been renamed.
- The files have been deleted.
How to Use the Repair Function
Please select your version of Native Access:
Native Access 2 (Dark Version)
Quick Links
- See Locating a Single Product to repair a missing NI application or plug-in file.
- See Locating Multiple Products to repair missing KONTAKT libraries, REAKTOR Instruments, or Expansions all at once.
- See Using the Reinstall Feature if the missing components cannot be located or have been deleted.
Locating a Single Product
In this example (on Windows), FM8 displays as missing in Native Access.
- Click Repair to the right of the product name, and select Relocate in the Repair Installation window.
- In the Locate window, click the first folder icon to choose a location where the product has been moved.
Note: In this example, the FM8 standalone application and 64-bit VST plug-in need to be relocated.
- Navigate to the new folder where the product is located and confirm your selection.
- Repeat steps 2 and 3 above to Repair / Relocate any additional items (such as the VST used in this example).
- After relocating all missing items, click Done.
Locating Multiple Products
If multiple products were moved (e.g. KONTAKT / REAKTOR instruments or Expansions), Native Access will show an option to Relocate All products.
Note: The Relocate All feature applies to library content only. It's not currently possible to use Relocate All to find multiple applications (e.g. FM8, MASSIVE, etc.).
- Click the Relocate All tab.
- The window that appears will display a list of all libraries that need repairing. Click the folder icon to choose a location and navigate to the parent folder that contains all of your NI sample libraries.
Note: If some libraries are still missing, you can choose another parent folder to try again.
Using the Reinstall Feature
If the missing product folder cannot be found, you can choose the Reinstall option.
- Click the Native Access Preferences on the left and check File Management to make sure the locations are set correctly. See this article for more details about Native Access file locations.
- Click the three dots next to Repair and choose the option to Reinstall. See this article for more details about reinstallation.
Native Access (Light Version)
Quick Links
- See Locating a Single Product to repair a missing NI application or plug-in file.
- See Locating Multiple Products to repair missing KONTAKT libraries, REAKTOR Instruments, or Expansions all at once.
- See Using the Reinstall Feature if the missing components cannot be located or have been deleted.
Locating a Single Product
In this example (on Windows), FM8 displays as missing in Native Access.
- Click REPAIR to the right of the product name, and select RELOCATE in the info box.
- In the list of missing items, click the first BROWSE tab to choose a location where the product has been moved.
Note: In this example, the FM8 standalone application and 64-bit VST plug-in need to be relocated.
- Navigate to the new folder where the product is located and confirm your selection.
- Repeat steps 2 and 3 above to REPAIR / RELOCATE any additional items (such as the VST used in this example).
- After relocating all missing items, click RELOCATE to finish.
Locating Multiple Products
If multiple products were moved (e.g. KONTAKT / REAKTOR instruments or Expansions), Native Access will show an option to RELOCATE ALL products.
Note: The RELOCATE ALL feature applies to library content only. It's not currently possible to use RELOCATE ALL to find multiple applications (e.g. FM8, MASSIVE, etc.).
- Click the RELOCATE ALL tab.
- Click on the BROWSE button to choose the parent folder that contains all of your NI sample libraries.
- If some libraries are still missing, you can choose another parent folder to relocate the rest.
Using the Reinstall Feature
If the missing product folder cannot be found, you can choose the REINSTALL option.
- Click the user icon in the upper right of Native Access to open the Preferences to make sure the File locations are set correctly. See this article for more details about Native Access file locations.
- Click REPAIR and choose the option to REINSTALL in the info box. See this article for more details about reinstallation.