My Arturia Plug-ins Are Missing in the Komplete Kontrol / Maschine Browser

Symptom

Although the Arturia plug-ins are installed and listed in Komplete Kontrol / Maschine under Preferences > Plug-ins, the products are not displayed in the Komplete Kontrol / Maschine browser.

Cause

It is likely that the NKS resources haven't been installed in the Arturia Software Center.

Solution

Reinstall the Arturia plug-ins including all 3rd party resources:

  1. Close all audio applications.
  2. Start Arturia Software Center and log in.
  3. Open Preferences > Advanced.
  4. Uncheck the option Silent install and download size optimization.
    ArturiaSilentInstall.png
  5. Uninstall the affected plug-ins from the My Products tab.
  6. Start the installation of one of the plug-ins. Make sure to activate the option ThirdParty Resources during the process. Also check whether you have ticked all the plug-in formats you want to install:
    Arturia3rdPartyRes.png
  7. After the installation, you can reactivate the Silent Install option in the Preferences again and install the rest of your plug-ins.

If the issue persists, please follow the steps in these articles: