When you try to load a library patch in KONTAKT 4, you may receive the following error message:
This message appears when you try to load a patch in KONTAKT 4 which has originally been saved with a newer version of KONTAKT. Follow these steps to solve the issue:
Verifying the KONTAKT 4 Version Number
- Click on the NI icon in the upper right corner of the KONTAKT user interface. This will open the About window.
- In the upper left corner of the About window you will see the version number.
Getting the Latest Update
If you do not have the latest version, download and install it from Native Access or from the Update Manager on the Native Instruments website.
KONTAKT 5 Libraries
If you purchased your library after the release of KONTAKT 5, it may not be compatible with KONTAKT 4. In this case you can load it into the free KONTAKT 5 PLAYER or purchase an update KONTAKT 5 (full version).
VST Path (Windows)
In case this error occurs on a Windows computer when loading a VST plug-in instance of KONTAKT, uninstall KONTAKT first from the Windows control panel and then reinstall it. This article explains how to install Native Instruments software in case you lost the original installation disc.