MASCHINE Error: "Missing Plug-ins. The following Plug-ins could not be loaded"

KOMPLETE sounds in the MASCHINE browser require the VST and / or VST3 plug-in formats. If the VST or VST3 version of your NI plug-in is not installed or has been removed, this error message can appear.

To check for the VST plug-in, go to the following location of your computer:
Macintosh HD > Library > Audio > Plug-Ins > VST (folder) / VST3 (folder)

Verify that the NI VST files (.vst / .vst3) are present in their respective VST and VST3 folders.

Note: Please see this article for a list of NI products available in VST3 format.

If the VST versions are not found at the above locations, please proceed to the next chapter below.

1. Quit your DAW, MASCHINE, and all other music software.
2. Start Native Access and go to the Library > Installed tab.
3. Scroll to the affected product and select Reinstall from the product's three dots menu on the right.
   
   

   Note: If using the original Native Access (light version), please see this article.

4. Once finished, relaunch MASCHINE and check the browser to load your presets.

If you still receive the same error message, please proceed to the next chapter below.

It may be necessary to grant Full Disk Access to certain Native Instruments apps in order for them to work correctly. More information on Full Disk Access can be found on the Apple website.

1. Open the Mac System Preferences and click Security & Privacy.
2. Under the Privacy tab, choose Full Disk Access from the sidebar.
3. Click to open the lock icon at the bottom left of the window and enter your macOS password.
   
   
4. Ensure that your NI product appears in the list. In this example, we allow Full Disk Access to KONTAKT and MASCHINE 2.
   

   Note: If your NI Software is not listed, click the Plus (+) icon to add the software from this location of your computer: Macintosh HD > Applications > Native Instruments > *Product Name Folder*

5. Once completed, click the lock icon to close it.
6. Relaunch the MASCHINE software and check the browser to load your presets.

If you still receive the same error message, please proceed to the next chapter below.

If the issue persists after going through the steps above, we recommend resetting the MASCHINE database.

1. Before proceeding with the steps below, please ensure that MASCHINE and all other music applications are not running.
2. Navigate to the folder containing your MASCHINE database files:
   Macintosh HD > Users > *Your User Name* > Library > Application Support > Native Instruments > Maschine 2
   

   Note: The User Library folder is hidden. Please see this article for directions to access this folder.

3. Delete the "Maschine 2" folder by right-clicking it and choosing Move to Trash.
   
4. Delete the Favorites database file that is used by MASCHINE.
   

   Note: Before proceeding, we recommend that you save a backup copy of the Favorites file before deleting it.

   In the same User Library folder (above), go to:
   Macintosh HD > Users > *Your User Name* > Library > Application Support > Native Instruments > Shared
   
5. Delete the file named favorites.db3 that you find in Shared.
6. Relaunch the MASCHINE software and wait for the database to rebuild. It may take some time for all content to re-appear in the browser.
   
7. Once finished, check the MASCHINE browser to load your presets.

After following these troubleshooting steps, you should now be able to load your presets from within the MASCHINE browser.

Follow these steps to ensure that your NI VST plug-ins are properly installed.

1. Quit your DAW, MASCHINE, and all other music software.
2. Start Native Access and go to the Library > Installed tab.
3. Scroll to the affected product and select Reinstall from the product's three dots menu on the right.
   
   

   Note: If using the original Native Access (light version), please see this article.

4. Once finished, relaunch MASCHINE and check the browser to load your presets.

If you still receive the same error message, please proceed to the next chapter below.

Make sure MASCHINE is accessing the folder where your plug-ins have been installed. You can use Native Access to find the VST plug-in folder, in order to set the correct location in MASCHINE Preferences.

1. Start Native Access and go to Library > Installed to find the affected product.
2. Click the three dots menu on the right side and choose Installation Paths.
   
   

   Note: If using the original Native Access (light version), please see this article.

3. Below the VST Location (64 bit), you can see the folder where your plug-in was installed.
   
4. Start MASCHINE and go to Preferences > Plug-ins > Locations.
5. If the VST folder path is not listed, click Add and navigate to your plug-in folder location.
   
6. Click Rescan to allow MASCHINE to find your plug-ins.

If you still receive the same error message, please proceed to the next chapter below.

If the issue persists after going through the steps above, we recommend resetting the MASCHINE database.

1. Before proceeding with the steps below, please ensure that MASCHINE and all other music applications are not running.
2. Click the Windows Start button on the bottom left of your screen, type %localappdata% into the search bar, and press Enter. This will open the following folder location on your computer:
   C: > Users > *Your User Name* > AppData > Local
3. From this location (Local), go to: Native Instruments > Maschine 2
4. Delete the folder named Maschine 2 that you find here.
   
5. Delete the Favorites database file that is used by MASCHINE.
   

   Note: Before proceeding, we recommend that you save a backup copy of the Favorites file before deleting it.

   In the same relative location (C: > Users > *Your User Name* > AppData > Local), go to: Native Instruments > Shared
6. Delete the file named favorites.db3 that you find in Shared.
7. Relaunch the MASCHINE software and allow the database to rebuild. It may take some time for all content to re-appear in the browser.
   
8. Once finished, check the MASCHINE browser to load your presets.

After following these troubleshooting steps, you should now be able to load your presets from within the MASCHINE browser.