My TRAKTOR KONTROL S4 MK2 Is Not Recognized after Updating Windows 10 [en-us]

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    Jeremy @ NI (編集済み )

    Dear users,

    We are pleased to inform you that the connectivity issue introduced with February's Windows Updates is now fixed! Our QA confirmed that the error is no longer reproducible on all affected Windows generations with this week's updates installed. 

    Microsoft has resolved the problem with a fresh round of updates for Windows 7, 8 and 10 which restore the functionality of S4 MK2, Maschine Studio and our MK1 Komplete Kontrol keyboards. Hence, you can now safely update your Windows

    If you had switched off or paused Automatic Updates, you can activate this function again now, too. 

    Thank you very much for your patience and cooperation!

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    Mark @ NI

    Our engineers have analyzed this issue and concluded that the problem is caused by recent changes implemented in the latest Windows 7/8/10 updates. We have contacted Microsoft to let them know and will update you as soon as we hear back from them.

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    Burak Koyuncu

    This update resolved my problem (Windows 10), thank you very much for your help and support.

    Best,

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