Hey @ all
After installing a Windows 7 Update, the following devices are no longer recognized:
- TRAKTOR KONTROL S4 MK2
- MASCHINE STUDIO
- KOMPLETE KONTROL S-Series MK1 (all models)
The Windows 7 SP1 update KB4486563 from February 12th, 2019 block certain NI hardware devices from being recognized.
We are currently investigating the issue. In the meantime, uninstalling the Windows update KB4486563 should fully restore functionality of the affected devices.
Please go to:
1.) search for the "KB4486563" Windows update / enter "KB4486563" in the search-field
2.) double-click the "KB4486563" update to uninstall it
3.) confirm with "yes" to uninstall the update from your Windows 7 system
This should restore functionality of your NI hardware device.
Intel Core i5 2,5 GHz | macOS Mojave Version 10.14.3 | Komplete Audio 6