Komplete Audio 6 MK2 - Distortion on Output 3/4 [en-us]

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    Philipp P. @ NI (已编辑于 )

    Hello Johnny,

    thanks for your post in our community.

    We designed the outputs 1/2 and 3/4 of Komplete Audio 6 MK2 as balanced outputs. This has huge advantages in studio and live environments.
    So, as long as you are using balanced TRS cables everything should be fine.

    Let us know if you have any further questions,

  • Avatar
    johnny fehr

    but why does it work without distortion on output 1/2 ?! and on 3/4 gives this ugly distortion ?! 

    are the outs stereo? so i can out 1 connect to the pioneer mixer channel 1 and the out 2 to into the channel 2 ? 

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    Philipp P. @ NI

    Hey Johnny,

    it has to do with the internal circuitry. Also if you use Out 1&2 with unbalanced cables you will have drawbacks in the output level because they are not designed to be used with unbalanced cables. 
    So, to answer your second question. You won't get a stereo signal when just connecting output 1 to your pioneer mixer channel 1.


  • Avatar
    Luke Bloomfield

    I just want to chime in. I also experienced the same issues with Traktor and I have used many different cards like Apogee, RME, etc over the years and have never experienced this level distortion on 3/4 output whether its TRS or Mono jacks. Also, output 1/2 was not distorted. I swapped cables outputs around to isolate the issue and always came back to the 3/4 output. 

    I love Traktor and have been using since about 2007. But your diagrams indicated that it could be used with a DJ mixer. Now I searched for the manual precisely for this reason to be sure if the outputs were servo balanced. I could not locate it on your website anywhere. In the end, I took a chance. So I think the setup guide doe not match the reality if you saying you need TRS jacks. 

    Splitter cables like this need to hand made with the shield not connected if you are connecting to an unbalanced signal on a DJ mixer. They are not easily available. XLR to phono cables are however readily available. 

    My gut instinct was to return to the shop which I have done, and I thought the conversion was not great even in this price range. But I hope it gets sorted for other users who like this unit.

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    Philipp P. @ NI (已编辑于 )

    Hello Luke,
    I assume you used Traktor Pro 3 together with Komplete Audio MK2. Is that correct?
    If that is the case, we are talking about the same scenario here. It is not a dedicated issue with Traktor Pro 3 software, then.
    Using balanced TRS cables on outputs 3/4 would have worked fine.