NKS categories broken in Komplete Kontrol or Maschine

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    Silent Noise Productions

    This fix isn't working for me.

    Windows:

        the categories.db-journal file in C:\Users\Public\Documents\NI Resources\database\pal

    - This part works, but i do have another pal folder there called "pal_2.816.0.0" which appears to have been from april 2019. should i delete the categories.db-journal file there (or delete that folder entirely?)


        the .nicnt file in the Balinese Gamelan or Canterbury Suitcase Library folder which by default is located here:
    C:\Users\Public\Documents\Balinese Gamelan Library\Canterbury Suitcase Library.nicnt

    - I found these (I have both) and deleted them (I have them on a separate drive)


    3. Open Native Access and reinstall Balinese Gamelan Library\Canterbury Suitcase Library (by hovering the mouse pointer over the Full Product tag).

    I did this.


    4. Now Run Maschine or Komplete Kontrol.

    Everything is still under the "other" category.

     

     

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    Silent Noise Productions

    The solution is what is posted in the other forum...

     

    https://support.native-instruments.com/hc/en-us/community/posts/360008403098-Komplete-Kontrol-browser-shows-all-the-instruments-in-the-one-Other-category-

     

    You have to delete the full NI Resources folder in Public Documents, not just the categories file.  It is now fixed.

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