NKS categories broken in Komplete Kontrol or Maschine

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Jeremy @ NI

2019年11月05日 12:14

Dear NI Users,

If you installed The Canterbury Suitcase from Soniccouture or installed/updated Balinese Gamelan with Native Access recently and your NKS categories are broken in Maschine and Komplete Kontrol, ending up all listed under "others" 

You can fix this by :

1. Close Maschine or Komplete Kontrol.
2. Delete the file under:

macOS:

the categories.db-journal file in ▸ ⁨User ▸ ⁨Shared ▸ ⁨NI Resources⁩ ▸ ⁨database⁩ ▸ ⁨pal⁩

the .nicnt file in the Balinese Gamelan or Canterbury Suitcase Library folder which by default is located here:
MAC HD:Users:Shared:Balinese Gamelan Library/Canterbury Suitcase Library.nicnt

Windows:

    the categories.db-journal file in C:\Users\Public\Documents\NI Resources\database\pal
    the .nicnt file in the Balinese Gamelan or Canterbury Suitcase Library folder which by default is located here:
C:\Users\Public\Documents\Balinese Gamelan Library\Canterbury Suitcase Library.nicnt

3. Open Native Access and reinstall Balinese Gamelan Library\Canterbury Suitcase Library (by hovering the mouse pointer over the Full Product tag).

4. Now Run Maschine or Komplete Kontrol.

It should now work correctly. 

If you're uncertain where the library was installed, then you can find it in Native Access :

---

Mac     |      10,13      |      KA6

0

• 

  Silent Noise Productions 2019年11月24日 01:33

  This fix isn't working for me.

  Windows:
  
      the categories.db-journal file in C:\Users\Public\Documents\NI Resources\database\pal

  - This part works, but i do have another pal folder there called "pal_2.816.0.0" which appears to have been from april 2019. should i delete the categories.db-journal file there (or delete that folder entirely?)

  
      the .nicnt file in the Balinese Gamelan or Canterbury Suitcase Library folder which by default is located here:
  C:\Users\Public\Documents\Balinese Gamelan Library\Canterbury Suitcase Library.nicnt

  - I found these (I have both) and deleted them (I have them on a separate drive)

  
  3. Open Native Access and reinstall Balinese Gamelan Library\Canterbury Suitcase Library (by hovering the mouse pointer over the Full Product tag).

  I did this.

  
  4. Now Run Maschine or Komplete Kontrol.

  Everything is still under the "other" category.

   

   

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  Silent Noise Productions 2019年11月26日 04:06

  The solution is what is posted in the other forum...

   

  https://support.native-instruments.com/hc/en-us/community/posts/360008403098-Komplete-Kontrol-browser-shows-all-the-instruments-in-the-one-Other-category-

   

  You have to delete the full NI Resources folder in Public Documents, not just the categories file.  It is now fixed.

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