Native Instruments Support Purchase Support

How to Use a Native Instruments E-Voucher

Note: In this article, we are referring to e-vouchers that are being granted after NI product registrations. The terms & conditions of other NI e-vouchers may vary.


Receiving your E-Voucher Code

Once your product has been registered, you will receive a confirmation e-mail stating that your e-voucher can now be redeemed. This email includes the e-voucher code. If you cannot find the e-mail after the registration, please also check your Spam folder. Please note that it may take up to 48 hours after registration to receive your e-voucher.

  • Please register your hardware product.
  • You can register your software product by installing it with Native Access.


Which products can I purchase with my E-Voucher?

Your e-voucher is valid for all Native Instruments software downloads available in the NI Online Shop. It is not valid for the following products:

  • Updates, Upgrades, Crossgrades
  • Hardware products
  • NKS partner products
  • Subscriptions
  • Educational licenses
  • Products that are part of a special offer

If you've tried purchasing any of the products above with your e-voucher, please choose a different product. There are a few more exceptions. Please check the full E-Voucher Terms & Conditions.


Redeeming your E-Voucher

After you add a product to your shopping cart, you can enter your e-voucher code and redeem it:

  1. Log in to your NI account.
  2. On the product's pricing page, click ADD TO SHOPPING CART:
  3. Click Add a voucher:
  4. Enter your e-voucher code and click Redeem:
  5. Now the e-voucher has been added to the shopping cart and the Order Total has been reduced. Click on Checkout to proceed with your payment details.