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Purchase Support

Native Instruments | Having trouble with your Voucher? Start here!

Modified on Mon, 8 Jun at 6:23 AM
Need help with your 360 subscription?

Modified on Thu, 11 Jun at 6:02 AM
Why are there different update prices for Komplete 26?

Modified on Thu, 4 Jun at 9:19 AM
Warranty Policy for International Shipping and Freight Forwarding

Modified on Wed, 10 Jun at 10:45 AM
Notes on the 'Premium Tube Series'

Modified on Fri, 12 Jun at 12:06 PM
Which products are included in Komplete 15?

Modified on Thu, 4 Jun at 9:58 AM
Native Instruments | Information before buying

Modified on Thu, 11 Jun at 4:36 AM
I have a problem with my payment, address or shopping cart during the checkout process in the NI webshop

Modified on Mon, 8 Jun at 6:55 AM
What Payment and Shipping Methods Can I Use?

Modified on Wed, 10 Jun at 10:39 AM
Native Instruments | I Need to Change the Shipping Address on My Order

Modified on Mon, 8 Jun at 11:25 AM
Update paths and grace periods for Maschine v2 to v3

Modified on Wed, 10 Jun at 10:55 AM
Native Instruments | I Have Not Received My Download Product

Modified on Mon, 15 Jun at 3:39 AM
Native Instruments | 360 FAQ

Modified on Thu, 11 Jun at 8:21 AM
Native Instruments | Heavyocity - Qualifying Base Products for Crossgrades

Modified on Mon, 8 Jun at 6:32 AM
Native Instruments | My Payment Has Been Refused or Cancelled

Modified on Thu, 11 Jun at 6:59 AM
What's New in Komplete 15

Modified on Mon, 8 Jun at 8:51 AM
I would like to request a return or refund

Modified on Mon, 8 Jun at 6:57 AM
Native Instruments | I need a copy of my Invoice

Modified on Mon, 8 Jun at 11:20 AM
Native Instruments | I Cannot Choose a Shipping Address in a Different Country Than My Billing Country

Modified on Mon, 8 Jun at 10:43 AM
Native Instruments | I have Issues with my E-Voucher

Modified on Mon, 8 Jun at 11:03 AM